Asked Questions

We know that learning a new language can be challenging, and we're here to help. Check out our list of frequently asked questions to get the information you need, when you need it.

What is Quazel

We created Quazel to allow language learners to talk their way to fluency. With Quazel, learners can practice speaking their desired language with an AI partner from day one. Learners can chat about anything in an unscripted and dynamic conversation with unique AI personas tailored to their abilities. Learners speak to Quazel in their desired language through the microphone on their device, and using the latest language models, the Quazel conversation partner responds to carry on the conversation. The Quazel user interface provides all the necessary tools learners need to look up vocabulary and figure out what to say if they need suggestions.

How does Quazel work?

Quazel uses some of the most advanced technology available to create each conversation partner’s persona. At the core of the technology are language models that read learners’ statements to formulate helpful, creative, and clever responses that move the conversation forward.

How do I learn with Quazel?

Each conversation introduces the learner to a conversation partner in a unique scenario. A description of the scenario appears at the top of the dialog box. The conversation partner initiates the conversation with a question, and learners respond by clicking the microphone button to speak to Quazel. The learner’s response appears in a dialogue box where they can check or modify the text before submitting the response. The conversation partner will respond to the learner and continue the conversation. Learners are provided with tasks to complete in the conversation.  The conversation lasts as long as the learner wants to talk but has a maximum duration of about 10min.

What languages are supported?

Currently, we support: German, French, Greek, Italian, Spanish, Portuguese, Brazilian Portuguese, Dutch, Swedish, Bulgarian, Czech, Danish, Finnish, Hungarian, Indonesian, Japanese, Polish, Romanian, Russian, Slovak, Turkish,  and Chinese

What if I don't speak another language yet?

We are building Quazel to meet the language learning needs of all proficiency levels, from beginners to fluent speakers. With that in mind we have created a number of features that are available to help learners who are just getting started. Tasks - Tasks provide structure to each conversation by setting out pieces of information the learner should uncover from their conversation partner. The tasks are specific to the learner’s ability and become more challenging the further you progress with Quazel: Tasks, Response Helper, Translator.

How does the response helper work?

Response Helper offers suggestions of things to say for learners who have difficulty developing their own spontaneous responses. Responses are offered in the target language, but learners can also view translations of the responses in their native language.

How do Tasks work?

Tasks are a way for learners to know what to talk about. While you can talk with the conversation partners about anything you want, these tasks can give learners goals to strive for. You can tick off these tasks when done, and once you ticked off all of them, you will be shown some more broad topics that might be interesting to talk about.

How do hints work?

The hints are intended to help you out when you get stuck or maybe don’t know a word. Some of the suggested things you might say are generated based on what would make sense to say right now in the conversation, while others show you general suggestions on how you could achieve some of the Tasks in the conversation.

How much does Quazel cost?

Quazel relies on some cutting-edge technology, for example, language models, speech-to-text, and text-to-speech. These services get more expensive the more people use them, meaning that we need to charge heavy users a certain amount to offset these costs.Currently, we give you 3 conversation credits to try Quazel. Learn more about conversation credits here.

I want to learn another language that wasn't available.

Quazel is just getting started, so we’ve only configured our conversation partners to respond in a select number of languages for now. We plan to continue adding languages as Quazel continues to grow. Please reach out to let us know what language you would like to learn.

What are Quazel's data protection policies?

You can read more about it in our privacy policy

How can I improve the conversation partner's response?

We are just starting out, so some hiccups are to be expected. Usually, restarting the scene works pretty well.It might, however, also be that the conversation partner is feeling uncomfortable talking about certain things.This means our model has detected potentially unsafe content in your transcript. Currently, we are overly cautious, some messages might get identified wrongly. If, however, you think you found a bug, we would love to hear from you. You can contact us here.

How can I delete my account?

We’re sad to see you go 🥲.

You can delete your account by logging in to your account on the website, getting your account page, and scrolling down until you find the “Delete your account” section.

Learn anytime, anywhere.

The easiest way to learn a language is to practice speaking regularly. Download Quazel on your mobile phone and talk about anything, anytime, anywhere.

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